In this talk, we'll go over the basics of UX research - customer observation, user journeys, user personas, usability testing - and how they're used in the product development process. We'll also talk about ways to bootstrap UX research without breaking the bank. We'll also discuss free resources on where you can learn more about UX research and UX in general.
Speaker: Ben Kim – a UX Researcher/Designer from Los Angeles, California
Time: From 6Pm – 29th November 2016
Location: Toong cowokring space, 8 Trang Thi, Hoan Kiem, Ha Noi