Ngôi nhà TicketBox

Chúng tôi luôn làm việc hết mình và khao khát làm được những thứ tuyệt vời, nhằm cung cấp cho các khách hàng dịch vụ tốt nhất.

xây dựng một sản phẩm hoàn hảo

Chúng tôi cùng nhau xây dựng một sản phẩm mang tính cạnh tranh quốc tế

khơi dậy tối đa tiềm năng của bạn

Một môi trường trẻ trung, nhiệt huyết, năng động và thân thiện

luôn hỗ trợ lẫn nhau

Một tập thể gồm những tài năng trẻ đam mê và dày dạn kinh nghiệm

Ý kiến của bạn được lắng nghe

Ở đây chúng tôi luôn lắng nghe và đánh giá cao ý kiến của tất cả mọi người

áp dụng những công nghệ mới nhất

Bạn luôn cần phải học và áp dụng những công nghệ mới nhất

Phong cách làm việc nhanh nhẹn

Phong cách làm việc nhanh nhẹn, Giao tiếp bằng tiếng Anh trong công việc

Mức lương cạnh tranh

Chúng tôi trả mức lương tốt nhất với mong muốn bạn cùng chúng tôi làm việc để tạo ra kết quả tốt nhất

Đi dã ngoại cuối năm cùng công ty

Chúng ta sẽ cùng đi và tận hưởng những giây phút tuyệt vời với nhau mỗi năm

Vé miễn phí của các sự kiện

Chúng tôi cung cấp vé miễn phí của hầu hết các sự kiện cho các thành viên trong công ty 

Tiệc tùng liên miên

Không phải chỉ họp hành mới có thể sáng tạo và nảy ra ý tưởng

Tuyển dụng

Cho dù bạn không nhìn thấy công việc nào phù hợp với mình, chúng tôi cũng vẫn mong nhận được CV của bạn. Chúng tôi không bao giờ nói "không"với những nhân tài.

Market Expansion – South East Asia

Expansion team is like “special task force” built to launch Ticketbox platform into new markets. You will be sent to different cities, recruit and work with local teams and hustle your ways to bring Ticketbox to new clients in new cites.

Market Expansion – South East Asia

Job Summary

Expansion team is like “special task force” built to launch Ticketbox platform into new markets. You will be sent to different cities, recruit and work with local teams and hustle your ways to bring Ticketbox to new clients in new cites. We need entrepreneurial passion, creativity, analytical brains and quickly to adapt to new environment skills to make up this “special task force” team. Are you up for the challenge?

Responsibilities

  • Researching your city and learning the ticketing/entertainment scene and market opportunity for Ticketbox.
  • Creating and executing local marketing strategies to encourage user adoption and penetration.
  • Setting up partnerships and managing relationships with clients.
  • Exploring business development opportunities (sponsorships, partnerships, and co-marketing promotions) to increase awareness and visibility of Ticketbox in local communities.
  • Finding, hiring and guiding a team to run the city.
  • Throwing events to get Ticketbox off the ground.

Requirements

  • Total hustler: operate well under pressure, and like to work in a fast-paced environment.
  • Problem-solver and self initiated: use your analytical mind and navigate obstacles on the fly in a thoughtful and logical way.
  • Detail oriented: Because the best product is a good into a very detail.
  • Networker: you can easily identify and network with the influencers of a city.
  • Jack of all trades: you understand tech can do biz dev, operation, customer support, online marketing…
  • Quick adapter: Adapt to new environment quickly.
  • Fired up about online ticketing and entertainment.
  • A person of high integrity: you're running the show on a launch and we need trust that you've got the best interests of the company in mind. You'll have a lot of responsibility, so you've got to step up to the plate.

Background:

  • 3+ years of marketing or operations management experience (or related).
  • Experience creating, executing, and tracking a marketing plan.
  • Prior experience managing cross-functional teams.
  • Successfully executed business development opportunities and negotiating partnerships.
  • Have weathered an early startup environment.
  • BA degree in business, finance or marketing (MBA a-plus).
  • Fluency in English.

Special Perks:

  • Work with top management of Ticketbox: Shape the strategic direction of the company.
  • Be your own boss in new cities.

BUSINESS DEVELOPMENT EXECUTIVE

We are seeking a talented Business Development Executive to be responsible for implementing day-to-day telephone sales, clients meetings and database marketing activities to promote Ticketbox.vn to event organizer’s of varying genres.

BUSINESS DEVELOPMENT EXECUTIVE

Job Summary

We are seeking a talented Business Development Executive to be responsible for implementing day-to-day telephone sales, clients meetings and database marketing activities to promote Ticketbox.vn to event organizer’s of varying genres.

Responsibilities

  • To develop an in-depth knowledge of the Ticketbox.vn system and our services to be able to provide fast and accurate information to existing and new potential users.
  • Conduct structured “rolling” campaigns comprising targeted email-shots with telephone follow-up.
  • Represent the company at occasional industry exhibitions and conferences.
  • Make frequent sales visits if a substantial prospect can’t be signed up by phone.
  • Engage with prospects via relevant social media and internet forums.
  • Provide technical support and guidance to new and existing event organizers.

Requirements

  • Telephone sales / customer relationship management experience. (Experience in a professional OUTBOUND telesales environment a plus +).
  • Awareness of the growing roles of social media and online ticketing for live entertainment.
  • An understanding of the ticketing and marketing needs of live entertainment event organizers, promoters and venues (direct experience of working in a live-entertainment environment a big plus++).

Background:

  • Highly articulate and personable, with a great telephone manner and clear diction.
  • Proven ability to build rapport and business relationships through telephone conversations and meetings
  • Solid work ethic and self-discipline – the ability to maintain work rate and focus on priority tasks and objectives without direct supervision.
  • Ability to pro-actively transition through projects in agreed priority order and keep colleagues informed.
  • Extensive knowledge of Microsoft Office and the ability to develop an understanding of new IT systems quickly.
  • Highly proficient in the use of data sorting and filtering functions of Microsoft Excel.
  • Attention to detail and accuracy in record keeping and database management.
  • Very good presentation skills.
  • An interest in the arts/entertainment industry.

Additional Requirement:

  • Some out of hours work will be expected to attend conferences and meetings.
  • The position is offered as a full time.
  • The position is subject to a two month probationary period.

Hanoi Representatives

Can be involved in everything from the development the products and services, to the creation of marketing strategies, to the generation of sales leads, to negotiating and closing deals, to customer service in operations.

Hanoi Representatives

Job Summary

Can be involved in everything from the development the products and services, to the creation of marketing strategies, to the generation of sales leads, to negotiating and closing deals, to customer service in operations.

Responsibilities

  • Secure and develop a pipeline of event ticketing inventory that is engaging, original, aspirational, and matches the brand values and target market of the business.
  • Constantly evolve the sales strategy, merchant approach tactics, and sales collateral to meet the requirements of Hanoi market.
  • Work with event organizers and logistics companies to deploy TicketBox’s service in Hanoi
  • Provide other administrative support to account team
  • Response to business or customers enquiries timely
  • Communicate and document event, venue, or web based issues
  • Manage, represent the company and foster great relationship with clients in Hanoi branch office
  • Report to CEO

Requirements

  • Have a bachelor's degree, preferably in Business, Marketing or Economics
  • At least 1-year full-time work experience. Management-level experience is highly considered
  • Good communication skill.
  • Good written and oral English & Vietnamese skills
  • Work well under pressure and frequent deadlines
  • Strong desire to work in a tech startup company. Experience in the startup world is highly appreciated
  • Think contributing to a fresh new sales strategy sounds like your thing.
  • Consider yourself a rockstar at securing and keeping fruitful relationships
  • Have strong relationship with event organizers in Hanoi is a huge plus
  • Find a fast-moving and constantly evolving work environment to be an ideal opportunity.
  • Are obsessed with details and accuracy.
  • Have “can-do” attitude
  • Can analyze client needs and present unique value propositions.
  • Can follow up with customers efficiently
  • Can work cooperatively with other sales or operations staffs to help achieve overall company goals.
  • Wanna take this role and completely own it (i.e. you eat, sleep, and breathe events and going out).

Senior Digital Marketing

We are looking for a young digital marketer as part of the Digital Marketing & Analytics team.

Senior Digital Marketing

Job Summary

We are looking for a young digital marketer as part of the Digital Marketing & Analytics team.

Responsibilities

  • As a Digital marketer you have to pursue specific goals in lead generation, lead qualification, communication, brand building and conversion, through digital and online techniques and analysis.

Required Skills and Experience

  • Bachelor degree – Master Degree is a plus
  • +3 years experiences in Digital Marketing, Communication and Brand building
  • Nature of a team leader
  • Planning long term and short term goals for the company and the team
  • Experienced with media plan
  • Extremely well verse of social media.
  • Experienced with e-commerce or digital publishers.
  • Good knowledge of analytics and cohorts and performances of marketing campaigns
  • Experience with conversion and performance base marketing.
  • End-to-End execution of marketing projects and campaigns, including ideation, creation of collaterals, distribution of collaterals in various media and measurement.
  • Creation and execution of Email based marketing campaigns
  • Creation and execution of Lead generation, lead qualification campaigns.

Soft skills:

  • Be able to communicate in English
  • Good sense of teamwork and high responsibility
  • Good communication skills
  • Self-motivated, self-disciplined
  • Able to work both independently and as part of a team
  • Good computer skills

Other requirements

  • Passionate on optimization and digital and online techniques and analysis.

Digital Marketing Executive

We are looking for a young digital marketer as part of the Digital Marketing & Analytics team.

Digital Marketing Executive

Job Summary

We are looking for a young digital marketer as part of the Digital Marketing & Analytics team.

Responsibilities

  • As a Digital marketer you have to pursue specific goals in lead generation, lead qualification, communication, brand building and conversion, through digital and online techniques and analysis.

Required Skills and Experience

  • Bachelor degree
  • 2+ years experience
  • Good knowledge of Digital marketing, Communication and Brand building
  • Extremely well verse of social media.
  • Experienced with e-commerce or digital publishers
  • Good knowledge of analytics and cohorts and performances of marketing campaigns
  • Experience with conversion and performance base marketing.
  • End-to-End execution of marketing projects and campaigns, including ideation, creation of collaterals, distribution of collaterals in various media and measurement.
  • Creation and execution of Email based marketing campaigns
  • Creation and execution of Lead generation, lead qualification campaigns

Soft skills:

  • Be able to communicate in English
  • Good sense of teamwork and high responsibility
  • Good communication skills
  • Self-motivated, self-disciplined
  • Able to work both independently and as part of a team
  • Good computer skills

Other requirements

  • Passionate on optimization and digital and online techniques and analysis.

Senior .Net Web Developer

We are looking for experienced engineers who love technologies to join our team. You will have the opportunity to work with a skillful and talented team to build products that serve millions of users. There are also many chances for you to evolve into a team leader/project manager.

Senior .Net Web Developer

Job Summary

We are looking for experienced engineers who love technologies to join our team. You will have the opportunity to work with a skillful and talented team to build products that serve millions of users. There are also many chances for you to evolve into a team leader/project manager.

Responsibilities

  • Design and implement system architecture that can scale well
  • Develop Web Back-end, APIs, Web Services
  • Develop new systems in various platforms
  • Perform code review, code refactor
  • Join in all phases: planning, estimation, designing, developing, testing, deployment, maintenance...
  • Research new technologies, apply and train other team members

Required Skills and Experience

  • Strong foundation of OOP
  • Good knowledge of C# and ASP.NET MVC 3/4/5, Web API 1/2, Entity Framework, SQL Server
  • Ability to work with JavaScript, jQuery, HTML, CSS
  • Good knowledge of web technologies

Big plus if you have experience in

  • Design Patterns and System Architecture
  • Asynchronous programming
  • NoSQL
  • System scaling and performance optimization
  • APIs for web and mobile apps
  • Microservices architecture
  • Microsoft Azure Services or Amazon Web Services (AWS)
  • Knowledge or experience with Microservices architecture
  • Experience using Microsoft Azure Services or Amazon Web Services (AWS)

Other requirements

  • Passionate of product innovation, optimization
  • Pay attention to details and eager to learn new technologies
  • Prefer working in a young, dynamic and inspiring environment
  • Love to build products that serve millions of users

iOS Developer

We are looking for experienced mobile engineers who love technologies to join our team. You will have the opportunity to work with a skillful and talented team to build products that serve millions of users. There are also many chances for you to evolve into a team leader/project manager.

iOS Developer

Responsibilities

  • Build high quality applications on iOS platform
  • Collaborate with UI/UX designers & back-end engineers to implement new features and develop new products
  • Research new technologies, apply and train other team members

Required Skills and Experience

  • Strong base in OOP
  • Experience and knowledge of Swift (Objective-C is a plus)
  • Experience working with Core Animation, Realm, SQLite, RESTFUL Web Services, JSON etc.
  • Experience with offline storage, threading, and performance tuning
  • Experience deploying apps to App Store

Plus if you have

  • Knowledge and experience with Data Structures & Design Patterns
  • Experience working with Git version control
  • Experience with Google map, Location

Soft skills

  • Be able to read and study English documents
  • Good sense of teamwork and high responsibility
  • Good communication skills

Front-end Developer

We are looking for young engineers who are enthusiastic and willing to learn to join our team. You will have the opportunity to work with skillful, experienced developers and learn new technologies. Besides, there are many chances for you to evolve into a team leader/project manager.

Front-end Developer

Job Summary

We are looking for young engineers who are enthusiastic and willing to learn to join our team. You will have the opportunity to work with skillful, experienced developers and learn new technologies. Besides, there are many chances for you to evolve into a team leader/project manager.

Responsibilities

  • Building Angular1/2 front-end for ticketbox.vn products. Working with designers & back-end team to implement new features and develop new products
  • Research new technologies to apply to company’s products.

Required Skills and Experience

  • Strong experience and knowledge of Angular1/2, Bootstrap, JavaScript, HTML5, CSS3, jQuery...

Big plus if you have

Soft skills:

  • Be able to read and study English documents.
  • Good sense of teamwork and high responsibility.
  • Good communication skills.
  • Self-motivated, self-disciplined.
  • Able to work both independently and as part of a team

Other requirements:

  • Passionate of product innovation, optimization
  • Pay attention to details and eager to learn new technologies
  • Prefer working in a young, dynamic and inspiring environmen
  • Love to build products that serve millions of users

Customer Support Representative

Resolve customer calls and online questions professionally and efficiently. Maintain venue and event information.

Customer Support Representative/ Nhân viên chăm sóc khách hàng

Responsibility

1_Customer care:

  • Phone and Online Customer Support
  • Resolve customer calls and online questions professionally and efficiently
  • Complete call logs and produce call reports
  • Operate multiple web based applications and ticketing systems
  • Assist in completing special event projects involving group sales, and unique fulfillment

2_Ticketing Support_(be trained):

  • Fulfill ticket orders: printing, sorting, collating, labeling, and envelope stuffing event ticket orders in a timely manner
  • Work with logistic companies

Required

  • Proficient computer knowledge with web based applications, Word documents, and Excel database / spreadsheets, and CRM software
  • Have experience working in a Customer Support or Service position
  • Good written / verbal communications skills
  • Highest level of accuracy and attention to detail
  • Ability to remain calm and professional with all customer interaction, written and verbal
  • Must have team work spirit and “can do” attitude.

Software Tester / QC Engineer

We are looking for Junior QA/QC who will help maintain high quality products at TicketBox. Working with a talented& fun team in a great environment and having the opportunity to grow to senior positions or team lead for QA/QC is what we are offering to you.

Software Tester / QC Engineer

Job Summary

We are looking for Junior QA/QC who will help maintain high quality products at TicketBox. Working with a talented& fun team in a great environment and having the opportunity to grow to senior positions or team lead for QA/QC is what we are offering to you.

Responsibilities

  • Can work with PM, developers, designers to understand clearly requirements
  • Strong in creating test plan
  • Ability in designing test cases
  • Can Prepare test data
  • Performing testing on company’s products (Web / Mobile Apps)
  • Can control, assess testing progress and report
  • Other related tasks assigned by PM

Required Skills and Experience

  • 1 year experience in software testing (Web / Mobile Apps)
  • Knowledge of testing methodologies, quality assurance life cycle
  • Ability to understand business requirements and translate to test cases
  • Ability to write SQL script to manipulate data (query, insert, update...)
  • Ability to research & apply tools to support testing
  • Average English skills
  • Attention to details, can-do attitude
  • Ability to work independently or in a team

Graphic Designer

We are looking for a candidate who enthusiastically strives to continuously grow toward reaching for a higher level of excellence.

Graphic Designer

Job Summary

We are looking for a candidate who enthusiastically strives to continuously grow toward reaching for a higher level of excellence. An independent and organized worker that can prioritize tasks and manage own work schedule to meet requirements and deadlines. They must be capable of leading all the creative aspects of projects, incorporate feedback, and give/take direction well.

Responsibilities

  • Develop a range of materials in both print and digital media across all channels Materials include conceptual theme design, programs, websites, logos, banners, interactive campaigns, infographics and other solutions
  • Design and produce marketing materials for digital ads, social media, direct and targeted mailings that align with our target audience profiles and meet our stated business goals
  • Produce innovative solutions for business development materials that align with specific clients' needs
  • Use client's brand voice and style to create visually strikeing graphics that guide, educate and inform user experience

Required skills and experience

  • 1+ years of proven professional experience as a Graphic Designer
  • Advanced proficiency of the latest versions of Adobe CC Suite (Photoshop, Illustrator, InDesign,...) and other visual design programs, as well as Microsoft Office (notably PowerPoint)
  • Ability to work in a team and effectively communicate
  • Strong organizational skills managing priorities and workflow. Must be detailed-oriented, able to handle multiple priorities, follow-through each task to its completion, and meet deadlines
  • Portfolio is required.

A big plus if you have

  • Experience with Adobe After Effect or Adobe Flash
  • Good communication skills in English.

Benefit

  • Salary + Bonus Mechanism attractive and competitive
  • All benefits according to current Vietnam Labor Law (Social Insurance, Health Insurance, annual health checks..)
  • Creative, professional & dynamic working environment
  • Annual Company trip & outing for employees.

Web Designer

We are searching for Web Designer to be responsible for the design, layout of a website.

Web Designer

Job Summary

We are searching for Web Designer to be responsible for the design, layout of a website.

Responsibility

  • Create design prototypes, including graphic design, site navigation, and layout of content for Landing page
  • Design weekly email, exclusive email for events.
  • Take request from Team Leader & related sections.

Required Skills and Experience

  • Experiences required: minimum 1 year
  • College or university degree in graphic/industrial design
  • Advanced proficiency of the latest versions of Adobe CC Suite (Photoshop, Illustrator, Dreamweaver,...) and other visual design programs.
  • Working knowledge of web design trends, possibilities, best practices, including responsive design
  • Experience with UI/UX development.
  • Strong organizational skills managing priorities and workflow. Must be detailed-oriented, able to handle multiple priorities, follow-through each task to its completion, and meet deadlines.
  • Portfolio is required.

A big plus if you have

  • Experience with Sketch, Zeplin, Invision, Marvel,...
  • Experience with HTML, CSS and Javascript
  • Good communication skills in English.

Benefit

  • Salary + Bonus Mechanism attractive and competitive
  • All benefits according to current Vietnam Labor Law (Social Insurance, Health Insurance, annual health checks..)
  • Creative, professional & dynamic working environment
  • Annual Company trip & outing for employees.

Design Intern

We are looking for a summer design interns to join our internal design team in our HCMC office. Design interns will support our online product & marketing designs.

Design Intern

Job Summary

Design Interns will work collaboratively, creatively, and flexibly on a variety of projects from print design, production, presentations, packaging design, web design, and illustration. As a member of our multi-disciplinary team you will be working closely with senior creative staff to create designs that effectively communicate Ticketbox.vn brand. The candidate should have strong typography, layout and illustration skills, as well as vision and opinion relating to their design. The candidate must be able to listen, adapt and incorporate feedback.

Job Requirements

  • Currently in Design school or fresh graduate and seeking to gain experience in high-tech startup.
  • Possess strong understanding of typography, composition, color sense and awareness of design trends
  • Possesses thorough knowledge of computers, the Internet and Macintosh platforms
  • Proficiency in Adobe Suite required
  • Exceptional presentation, oral and interpersonal listening and communication skills
  • Shows professionalism in all aspects of their daily tasks
  • Works well with others

Other Requirements

  • Strong visual design skills, especially with an eye for details
  • Experience in Adobe Photoshop, PowerPoint, Sketch, Illustrator, Firework etc
  • Ability to solve problems creatively and effectively
  • Good communication skills
  • Comfort in a fast-paced, highly-dynamic environment with multiple stakeholders